How to use
1. The Program applies to:
- New LINE Bank by Hana Bank Customers who open an account during the Program Period; and
- Customers who have never previously held an account and/or product with Hana Bank.
2. Customers are eligible to receive 15% cashback of up to IDR 50,000, subject to the following terms:
- Applicable to the first transaction made using a Hana Bank or LINE Bank by Hana Bank Debit Card bearing the Visa and/or GPN logo in the month the account is opened.
- Applicable at all online and offline merchants, for the first 200 (two hundred) transactions each month during the Program Period.
- Customers must maintain a minimum savings balance of IDR 300,000 until the cashback is credited.
3.Terms and conditions apply.
Terms & Condition
1. The Program is valid for the period of October 1 – December 31 , 2026.
2. The Program applies to:
- New LINE Bank by Hana Bank Customers who open an account during the Program Period; and
- Customers who have never previously held an account and/or product with Hana Bank.
3. Customers are eligible to receive 15% cashback of up to IDR 50,000, subject to the following terms:
- Applicable to the first transaction made using a Hana Bank or LINE Bank by Hana Bank Debit Card bearing the Visa and/or GPN logo in the month the account is opened.
- Applicable at all online and offline merchants, for the first 200 (two hundred) transactions each month during the Program Period.
- Customers must maintain a minimum savings balance of IDR 300,000 until the cashback is credited.
4. Each Customer is entitled to receive cashback 1 (one) time during the Program Period.
5. Cashback will be credited no later than 20 (twenty) business days in the following month. If the scheduled crediting date falls on a public holiday, the cashback will be credited on the next business day.
6. Any tax obligations arising in connection with the Program benefits received by Customers shall be the sole responsibility of the Customers in accordance with the applicable tax regulations.
7. In the event of any indication of violation and/or fraud against the applicable terms and conditions, Hana Bank reserves the right to cancel and/or reclaim any Program benefits that will be or have been provided to the Customer.
8. Hana Bank reserves the right to amend and/or add to the Program terms and conditions by providing prior notice to Customers in accordance with the provisions stipulated by the Regulator through Hana Bank’s official communication channels.
9. Customers are required to comply with the instructions and terms and conditions provided by Hana Bank, as well as all applicable laws and regulations governing the use of the services and transactions related to this Program.
10. For complaints, grievances, and/or inquiries regarding the Program, Customers may contact Hana Bank through Call Hana 1500 021 (24 hours), Official Hana Bank WhatsApp 0811-9710-0021 (08:00–22:00 WIB), email at customervoice@hanabank.co.id / help@linebank.co.id, or visit the nearest Hana Bank Branch Office.
11. By participating in this Program, Customers are deemed to have read, acknowledged, understood, and agreed to all applicable Program terms and conditions.
12. PT Bank KEB Hana Indonesia (Hana Bank) is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia (BI), and is a participant of the Indonesia Deposit Insurance Corporation (LPS) deposit guarantee program.
