How to use
1. The Program applies under the following terms:
- Applicable to payment transactions using a Hana Bank Debit Card (excluding Priority Debit Cards) or a LINE Bank by Hana Bank Visa-logo Debit Card.
- Applicable to offline payment transactions at overseas merchants that accept payments through the Visa network.
2. Customers have the opportunity to receive 10% cashback on accumulated transactions, up to a maximum of IDR 150,000, with a minimum accumulated overseas offline transaction amount equivalent to IDR 1,000,000 within 1 (one) month.
3. Terms & Conditions apply.
Terms & Condition
1. The Program is valid for the period of September 1 – December 31, 2026.
2. The Program applies under the following terms:
- Applicable to payment transactions using a Hana Bank Debit Card (excluding Priority Debit Cards) or a LINE Bank by Hana Bank Visa-logo Debit Card.
- Applicable to offline payment transactions at overseas merchants that accept payments through the Visa network.
3. Customers have the opportunity to receive 10% cashback on accumulated transactions, up to a maximum of IDR 150,000, with a minimum accumulated overseas offline transaction amount equivalent to IDR 1,000,000 within 1 (one) month.
4. Cashback will be awarded to the first 750 Customers each month who meet the minimum accumulated transaction requirement as stated in point 3, based on the transaction time recorded in Hana Bank's system.
5. Customers are entitled to receive a maximum of 1 (one) cashback per month during the Program period.
6. Cashback will be credited to the Customer's account linked to the Hana Bank Debit Card or LINE Bank by Hana Bank no later than 20 (twenty) business days after the end of each monthly period.
7. Cancelled, refunded, or unsuccessful transactions will not be counted as qualifying transactions under the Program.
8. In the event of any indication of violation and/or fraud against the applicable terms and conditions, Hana Bank reserves the right to cancel and/or reclaim the Program benefits that will be or have been granted to the Customer.
9. Hana Bank reserves the right to amend and/or add to the Program's terms and conditions by providing prior notification to Customers, in accordance with the provisions stipulated by the Regulator through Hana Bank's official channels.
10. For any complaints, grievances, and/or inquiries related to the Program, Customers may contact Hana Bank via Call Hana at 1500 021 (24 hours), Hana Bank Official WhatsApp at 0811-9710-0021 (08:00–22:00 WIB), email at customervoice@hanabank.co.id / help@linebank.co.id, or by visiting the nearest Hana Bank Branch Office.
11. By participating in this Program, the Customer is deemed to have read, acknowledged, understood, and agreed to all applicable Program terms and conditions.
12. Customers are required to follow the instructions, terms, and conditions provided by Hana Bank, as well as all applicable laws and regulations governing the use of services and transactions related to this Program.
13. PT Bank KEB Hana Indonesia (Hana Bank) is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia (BI), and is a participating member of the Deposit Insurance Corporation (LPS) guarantee program.
